FAQs

Company Name: Sheyang Yiya Trading Co., Ltd.
Company Address: 1st Floor 104, Mingpin Stone Trading Center, Sheyang Port Economic Development Zone, Sheyang County
Products: Bags

1. What products do you offer?

We provide a wide range of bags suitable for daily use, travel, work, and fashion needs.

2. Where is your company located?

We are located at 1st Floor 104, Mingpin Stone Trading Center, Sheyang Port Economic Development Zone, Sheyang County.

3. How do I place an order?

You can place an order by selecting your preferred bag on our website and completing the checkout process.

4. Do you offer international shipping?

Yes, we offer worldwide shipping depending on the destination and logistics availability.

5. How long does delivery take?

Delivery time varies by region and shipping method. Factors such as customs processing and logistics delays may affect the actual delivery time.

6. How can I track my order?

After your order is shipped, a tracking number will be provided through the order system so you can check the shipment status online.

7. What if I receive a damaged or incorrect item?

If your item arrives damaged or incorrect, please reach out through the store’s support page, and we will help resolve the issue.

8. What is your return policy?

We accept returns for eligible items according to our store’s return policy. Items must be unused and in their original condition.

9. Are customs fees included in the price?

No. Customs duties, taxes, or import fees may apply depending on your country’s regulations and are the buyer’s responsibility.

10. What should I do if I entered the wrong shipping address?

If you entered an incorrect address, please notify us as soon as possible. Additional shipping fees may apply if the package is returned and needs to be resent.